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Follow your Chat TCG shipment using the messages sent for your specific purchase.
Step 1: Check your email
Find the order confirmation and any later shipping confirmation. If tracking was included, use its carrier link or number. Search the inbox linked to checkout, and check spam if a message is missing.
Step 2: Read carrier updates
Tracking may take time to show an initial scan. A period without a new scan does not always mean that a package is lost. Handling is 1–2 business days and estimated transit is 3–5 business days, Monday through Friday, with a 2:00 PM Central Time cutoff. These times are estimates.
Step 3: Resolve an exception
For a long tracking pause or delivery exception, send the order number and any tracking details to contact@chattcg.shop. If marked delivered but missing, check the address, mailbox, doorstep, household, and building staff before contacting us.
Support
Email contact@chattcg.shop or call +1 (718) 489-3478. This page has no connected tracking form or live tracking API.
Contact Information
Chat TCG
65-03 Metropolitan Ave, Middle Village, NY 11379, United States
In Metro Mall
Business Hours
Monday–Friday: 9:00 AM–9:00 PM
Saturday: 10:00 AM–10:00 PM
Sunday: Closed
Contact us before planning a visit. In-person service has not been confirmed.