01 privacy policy
This notice explains the information involved when you browse, contact, or place an order with Chat TCG.
Information you provide
When you place an order or contact us, you may provide your name, email, telephone number, billing and delivery details, the products ordered, and the contents of your message. If account creation is available, account details and order history may be associated with your account. Please avoid sending payment card numbers or passwords to our support email.
Payment-related information is handled through the checkout services available on our website. We may receive transaction status, payment method type, and information needed to investigate a payment or refund. This notice does not claim that Chat TCG stores full payment card numbers.
Information from website use
The site and its service providers may collect device and browser details, IP address, pages visited, approximate location inferred from network information, and cookie identifiers. These records can help operate the storefront, troubleshoot errors, understand usage, and protect transactions.
How information is used
We use relevant information to process and deliver orders, provide customer support, manage returns and refunds, communicate about purchases, maintain the website, prevent suspected fraud, and meet applicable obligations. Marketing communications, analytics, and optional advertising features depend on the settings and tools actually enabled on the store; customers should be able to use the controls offered for those features.
Sharing and service providers
Information may be shared as needed with the ecommerce platform, checkout and payment services, shipping and fulfillment providers, technical support providers, and authorities when legally required. A third-party site linked from Chat TCG has its own privacy practices; review its notice before providing information there.
Cookies and customer choices
Essential cookies can support cart and checkout functions. Other categories may support preferences, measurement, or advertising if enabled. Browser controls and any privacy controls presented by the storefront may let you manage certain uses. See our Cookie Policy. The actual Shopify privacy settings and installed apps should be checked before publishing this notice.
Security, retention, and rights
Reasonable administrative and technical measures can reduce risks, but no online transmission is guaranteed secure. We keep information for as long as reasonably necessary for the purposes above and applicable recordkeeping obligations; no fixed retention period is asserted here. Depending on applicable law, you may be able to request access, correction, deletion, or information about your data. Contact us to make a request; verification may be required.
Children, changes, and questions
This store is intended for customers able to make purchases under applicable law; it is not directed to children. We may update this notice as our practices change. The current version on the website should reflect the actual services, apps, and settings in use.
Contact Information
Chat TCG
65-03 Metropolitan Ave, Middle Village, NY 11379, United States
In Metro Mall
Business Hours
Monday–Friday: 9:00 AM–9:00 PM
Saturday: 10:00 AM–10:00 PM
Sunday: Closed
Contact us before planning a visit. In-person service has not been confirmed.